sony str dh550 user manual
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Sony STR-DH550 User Manual: Comprehensive Guide
This comprehensive guide details the Sony STR-DH550 receiver. Access free PDF manuals – Help, Service, Quick Start – for setup, features, and troubleshooting assistance.
The Sony STR-DH550 is a versatile multi-channel AV receiver designed to elevate your home entertainment experience; This receiver supports immersive audio formats and boasts robust connectivity options, including HDMI with 4K support. It’s ideal for creating a dynamic surround sound system.
This user manual provides detailed instructions for unboxing, setup, operation, and troubleshooting. You’ll find guidance on connecting various components, configuring audio settings, and utilizing network features for music streaming. Several manual types are available – Help, Quick Start, and Service – offering tailored support for different user needs. Explore the full potential of your STR-DH550 with this guide!
Unboxing and Initial Setup
Upon unboxing your Sony STR-DH550, carefully inspect the contents for any damage. The package should include the receiver, a remote control, speaker wires, an FM antenna, and this user manual. Before connecting any devices, place the receiver on a stable, well-ventilated surface.
Connect the provided FM antenna for radio reception. Then, connect your speakers to the corresponding terminals on the rear panel, ensuring correct polarity. Finally, connect the power cord and power on the receiver. Follow the on-screen instructions for initial setup, including language selection and network configuration. Refer to the quick start manual for a simplified process.
Component Identification
The Sony STR-DH550 features a robust design with clearly labeled components. Understanding these is crucial for optimal operation. The front panel houses the power button, input selector, volume controls, and display screen. The rear panel provides connections for speakers, HDMI inputs/outputs (including ARC), optical inputs, coaxial input, and antenna terminals.
Detailed diagrams in the user manual illustrate each connection point. The included remote control mirrors the front panel functions, adding convenience. Familiarizing yourself with these components will streamline setup and troubleshooting, ensuring a seamless audio experience. Refer to the service manual for detailed specifications.
Front Panel Features
The STR-DH550’s front panel offers intuitive controls. The central power button initiates system operation. An input selector knob allows quick switching between connected devices – such as Blu-ray players or gaming consoles. Volume adjustment is managed via dedicated up/down buttons, alongside a mute function for instant silence.
A clear display screen showcases the current input source, sound field mode, and other relevant settings. Some models include a headphone jack for private listening. These features provide immediate access to essential functions, enhancing user convenience and simplifying everyday operation. The panel’s layout is designed for easy visibility and usability.
Rear Panel Connections
The STR-DH550’s rear panel provides extensive connectivity options. Multiple HDMI inputs support 4K video and ARC/CEC functionality for streamlined control. Digital audio inputs – optical and coaxial – accommodate various sources. Analog audio inputs, including RCA, cater to legacy devices.
Speaker terminals facilitate 5.1 channel audio setups, ensuring immersive sound. A network port enables access to internet radio and streaming services. The panel also features a USB port for media playback. These connections offer versatility, allowing integration with a wide range of audio and video components.
Remote Control Overview
The Sony STR-DH550’s remote control offers intuitive operation. Key buttons include power, input selection, volume control, and muting. Dedicated buttons provide direct access to sound field control and equalizer adjustments. Navigation buttons allow menu exploration and setting configuration.
A numeric keypad facilitates direct input selection. The remote also supports Bluetooth device pairing and network feature control. Its ergonomic design ensures comfortable handling. Familiarizing yourself with the remote’s layout enhances the user experience, providing convenient access to all receiver functions.
Basic Operations
Operating the Sony STR-DH550 begins with the power button, initiating system startup. Volume control adjusts audio levels, while the mute button silences the output. Input source selection allows switching between connected devices – HDMI, Bluetooth, or network streams.
These core functions are easily managed via the remote control or front panel buttons. Proper input selection ensures the correct audio source is utilized. Adjusting volume to a comfortable level is crucial for optimal listening. Mastering these basic operations provides a foundation for exploring the receiver’s advanced features.
Powering On/Off
To power on the Sony STR-DH550, press the power button located on the front panel or the remote control. The power indicator will illuminate, signifying the receiver is active. To power off, press the same button again. A standby mode is engaged, consuming minimal energy while retaining settings.
Ensure the receiver is connected to a functioning power outlet. Avoid abrupt power cycling, as it may affect component lifespan. The standby mode allows for quick resumption of operation. Proper power management contributes to the longevity and reliability of the STR-DH550.

Volume Control & Muting

Adjusting the volume on your Sony STR-DH550 is simple. Use the volume up/down buttons on the front panel or the corresponding buttons on the remote control. Gradual adjustments are recommended for optimal listening experience. The current volume level is often displayed on the front panel.
To mute the audio, press the “Mute” button on either the receiver or the remote. Pressing it again restores the previous volume level. Muting is useful for interruptions or temporary silence. Be mindful of the volume level when unmuting to avoid sudden loud sounds.
Input Source Selection
Selecting the desired input source on your Sony STR-DH550 is straightforward. Utilize the “Input” button on the front panel or the remote control to cycle through available options – such as HDMI 1-3, Optical, Coaxial, or Bluetooth. The currently selected input is typically displayed on the front panel.
Ensure the connected device is powered on and outputting a signal. If no signal is detected, verify the cable connections and device settings. Proper input selection is crucial for receiving audio from your chosen source. Experiment with different inputs to find the optimal configuration.
Audio Settings & Configuration
The Sony STR-DH550 offers diverse audio settings for personalized listening. Access these via the receiver’s menu system, navigated using the remote control. Key configurations include Sound Field Control, allowing you to simulate different acoustic environments, and Equalizer Adjustments for fine-tuning frequency response.
Speaker Configuration is vital, especially for 5.1 channel setups. Ensure correct speaker assignments (front, center, surround, subwoofer) for optimal surround sound. Explore options like Dynamic Range Compression (DRC) to manage audio levels. Careful configuration enhances the overall audio experience.
Sound Field Control
Sound Field Control on the Sony STR-DH550 simulates various acoustic environments, enhancing your listening experience. Options typically include “Movie,” “Music,” “Game,” and “Hall,” each tailoring the sound to suit the content. Experiment with these presets to find what best complements your audio source.
This feature adjusts the audio signal to create a sense of spaciousness or intimacy. “Direct” mode bypasses these effects for a purer, unaltered sound. Adjusting Sound Field Control is a simple way to customize the receiver’s output, optimizing it for different genres and preferences.
Equalizer Adjustments
Equalizer adjustments on the Sony STR-DH550 allow precise tonal control, shaping the audio to your liking. The receiver likely offers preset equalizer curves – such as “Rock,” “Pop,” “Classical,” and “Jazz” – providing quick adjustments for various music genres.
For more customized sound, manual equalization is available, letting you boost or cut specific frequency bands. This feature is useful for correcting room acoustics or compensating for speaker deficiencies. Careful adjustment can significantly improve clarity and balance, ensuring optimal audio reproduction tailored to your preferences.
Speaker Configuration (5.1 Channel)
Configuring a 5.1 channel speaker system with the Sony STR-DH550 delivers immersive surround sound. Connect your front left, center, and front right speakers to the corresponding terminals. The surround left and right speakers connect to the rear outputs, creating a spacious sound field.
Finally, connect the subwoofer to the dedicated subwoofer output. The receiver’s setup menu allows you to adjust speaker sizes (small/large), distances from the listening position, and levels for balanced audio. Proper configuration ensures optimal soundstage and impactful bass, enhancing your movie and music experiences.
HDMI Connectivity & 4K Support
The Sony STR-DH550 boasts multiple HDMI inputs, enabling connections to Blu-ray players, gaming consoles, and streaming devices. It supports 4K video pass-through, delivering stunning visuals with compatible sources and displays. Utilize the HDMI ARC (Audio Return Channel) feature for simplified audio transmission from your TV back to the receiver, reducing cable clutter.

CEC (Consumer Electronics Control) allows control of connected devices using a single remote. Ensure your devices support HDMI-CEC for seamless operation. The receiver’s specifications detail supported HDMI versions and formats for optimal performance.
HDMI ARC/CEC Setup
To enable HDMI ARC, connect your TV to the STR-DH550’s ARC-designated HDMI output. Access the receiver’s setup menu and select “HDMI Control” to activate CEC functionality. Ensure your TV’s CEC settings are also enabled – the label may vary (e.g., Bravia Sync, Anynet+). This allows control of basic receiver functions, like volume, using your TV remote;
If ARC isn’t functioning, verify cable connections and settings on both devices. Some TVs require manual ARC activation. CEC compatibility varies; not all features may work with every device. Refer to your TV’s manual for specific instructions.
Troubleshooting HDMI Issues
If experiencing HDMI problems, first check cable connections at both the receiver and display. Try a different HDMI cable to rule out a faulty one. Ensure the selected input on the STR-DH550 matches the connected HDMI port. If no picture, verify HDCP compatibility with your devices.
For audio issues, confirm ARC/CEC settings are correctly configured (see section above). Power cycle both the receiver and TV. If problems persist, consult the Sony support website or the receiver’s troubleshooting guide within the user manual for further assistance.
Bluetooth Connectivity
The Sony STR-DH550 offers convenient Bluetooth connectivity for wireless audio streaming. To pair a device, enter Bluetooth pairing mode on the receiver via the setup menu. Ensure your smartphone, tablet, or other Bluetooth-enabled device is discoverable.
Once paired, you can stream music directly from your device to the receiver. The receiver supports multiple Bluetooth pairings, allowing you to switch between devices easily. For optimal audio quality, maintain a close proximity and minimize interference. Refer to the user manual for detailed pairing instructions.

Pairing Bluetooth Devices
Pairing Bluetooth devices with your Sony STR-DH550 is straightforward. First, on the receiver, navigate to the Bluetooth settings within the setup menu and select “Pairing.” Ensure your smartphone, tablet, or other device is in discoverable mode. The receiver will then scan for available Bluetooth devices.
Select your device from the list displayed on the receiver. You may be prompted to enter a PIN code (typically “0000”). Once connected, the receiver will remember the device for future use. Consult the user manual for specific steps and troubleshooting tips if pairing fails.
Bluetooth Audio Streaming
Bluetooth audio streaming allows wireless music playback from paired devices to your Sony STR-DH550. After successful pairing, select the Bluetooth input source on the receiver. Audio will automatically begin playing from your connected smartphone, tablet, or laptop.
Control playback volume using the receiver’s volume controls. The receiver supports various Bluetooth profiles for optimal audio quality. If experiencing audio issues, ensure your device is within range and there are no obstructions. Refer to the user manual for advanced Bluetooth settings and troubleshooting guidance.
Network Features & Music Streaming
Connecting to your home network unlocks a world of audio possibilities with the Sony STR-DH550. Utilize the receiver’s Ethernet port or built-in Wi-Fi to establish a network connection. Once connected, access Internet Radio and a variety of streaming services directly through the receiver’s interface.
Enjoy seamless playback from popular platforms. The receiver supports various network protocols for stable connectivity. Refer to the user manual for detailed network setup instructions and troubleshooting tips. Explore a diverse range of online audio content with ease.
Connecting to Your Home Network
Establishing a network connection for your Sony STR-DH550 is straightforward. Begin by navigating to the “Network” settings in the receiver’s menu. Choose between a wired Ethernet connection – simply connect an Ethernet cable – or a wireless Wi-Fi setup. For Wi-Fi, select your network name (SSID) from the list and enter your password.
Ensure your network is functioning correctly before proceeding. The receiver will obtain an IP address automatically via DHCP. Verify the connection status within the settings menu. A stable network is crucial for accessing streaming services and internet radio features.
Internet Radio & Streaming Services
The Sony STR-DH550 unlocks a world of audio entertainment through internet radio and streaming services. Once connected to your home network, access the built-in apps via the receiver’s menu. Explore a vast selection of internet radio stations, categorized by genre or region.

Enjoy popular streaming services, offering access to millions of songs and podcasts. The receiver supports various platforms, enhancing your listening experience. Regularly check for firmware updates to ensure compatibility with the latest streaming services and features. Seamlessly stream your favorite content directly to your home theater system.
Advanced Settings

The Sony STR-DH550 offers advanced settings for customized audio performance. Dynamic Range Compression (DRC) minimizes loud sounds and enhances quiet ones, ideal for late-night listening. Auto Calibration Setup optimizes speaker settings for your room’s acoustics, ensuring balanced sound.
Access these features through the receiver’s setup menu. Explore options to fine-tune the audio experience to your preferences. Adjust settings carefully to achieve optimal sound quality. Refer to the user manual for detailed explanations of each advanced setting and its impact on the overall audio output.
Dynamic Range Compression (DRC)
Dynamic Range Compression (DRC) on the Sony STR-DH550 reduces the difference between the loudest and quietest sounds. This feature is particularly useful for late-night viewing or listening when you want to avoid disturbing others. It minimizes sudden loud noises while boosting quieter sounds, creating a more consistent volume level.
DRC can be adjusted through the receiver’s settings menu, offering different compression levels. Experiment with these settings to find the optimal balance for your listening environment. It’s a valuable tool for enhancing the overall audio experience, especially with content that has a wide dynamic range.

Auto Calibration Setup
Auto Calibration on the Sony STR-DH550 simplifies speaker setup for optimal sound. This feature uses a microphone to analyze your room’s acoustics and automatically adjusts speaker levels and distances. To begin, connect the provided microphone to the receiver and place it in your primary listening position.
Follow the on-screen prompts to initiate the calibration process. The receiver will emit test tones from each speaker, measuring the sound’s reflection and response. Once completed, the STR-DH550 will configure the audio settings for the best possible surround sound experience in your specific room.
Troubleshooting Common Issues
Common issues with the Sony STR-DH550 are easily addressed. No sound output? Verify speaker connections, input source selection, and volume levels. Ensure the receiver isn’t muted. If the remote control isn’t working, replace the batteries and confirm proper pairing. Check for obstructions between the remote and receiver.
HDMI problems? Confirm cable connections and try a different HDMI port. Update firmware for compatibility. If issues persist, consult the user manual’s detailed troubleshooting section or Sony’s support website for further assistance and potential solutions.
No Sound Output
Experiencing no sound from your Sony STR-DH550? First, meticulously check all speaker connections – ensure they are secure and correctly wired. Verify the selected input source matches the connected device. Confirm the receiver’s volume isn’t muted and is set to an audible level. Double-check speaker settings within the receiver’s menu, ensuring the correct configuration (5.1, stereo, etc.) is selected.
If the problem persists, test with different audio cables or speakers to isolate the issue. Consult the user manual for specific troubleshooting steps related to sound output.
Remote Control Not Working
If your Sony STR-DH550’s remote isn’t functioning, begin by replacing the batteries with fresh ones. Ensure there’s a clear line of sight between the remote and the receiver – obstructions can interfere with the signal. Try resetting the remote by removing and reinserting the batteries. Check if the remote’s sensor is dirty or damaged; clean it gently with a soft cloth;
If issues continue, consult the user manual for remote pairing or programming instructions. A malfunctioning remote may require replacement – contact Sony support for assistance.
Understanding the Service Manual
The Sony STR-DH550 service manual is a technical document intended for qualified technicians. It provides detailed schematics, block diagrams, and component layouts crucial for repair and maintenance. This manual outlines audio power output specifications, HDMI version details, and supported formats. It’s not a user guide; attempting repairs without proper training can void your warranty and cause further damage.
The service manual assists in diagnosing complex issues, identifying parts, and performing calibration procedures. Accessing this manual requires technical expertise and should not be undertaken by end-users.
Accessing the User Manual (PDF Download)
Finding the Sony STR-DH550 user manual is straightforward. Several online resources offer free PDF downloads, including Help Manuals, Service Manuals, Reference Manuals, and Quick Start Guides. Sony’s official support website and various third-party document platforms host these files. A simple web search for “Sony STR-DH550 manual PDF” will yield numerous results.
These downloadable manuals provide comprehensive instructions for setup, operation, troubleshooting, and specifications. Ensure you download from reputable sources to avoid malware. Accessing the manual digitally allows for easy searching and portability.
Available Manual Types (Help, Quick Start, Service)
Sony STR-DH550 owners have access to several manual types. The Help Manual offers general guidance and troubleshooting. The Quick Start Manual provides a streamlined setup process for immediate use. For advanced users and technicians, the detailed Service Manual includes schematics, component layouts, and repair instructions.
These resources cater to different user needs, from basic operation to in-depth technical understanding. Downloading all three ensures complete coverage of the receiver’s functionality and potential maintenance requirements. Each manual is available as a free PDF download.
Firmware Updates & How to Apply
Regular firmware updates enhance the Sony STR-DH550’s performance, adding new features and improving compatibility. Check the Sony support website periodically for available updates. Download the latest firmware file to a USB drive.
Insert the USB drive into the receiver’s USB port and navigate to the update section within the settings menu. Follow the on-screen prompts to initiate the update process. Do not interrupt the update; power loss could damage the unit. Updates ensure optimal functionality and address potential issues.
Safety Precautions & Important Notes
Always prioritize safety when using the Sony STR-DH550. Ensure proper ventilation to prevent overheating; do not block vents. Avoid exposure to direct sunlight or excessive moisture. Disconnect the power cord during lightning storms or prolonged disuse.
Never attempt to disassemble or repair the receiver yourself; refer servicing to qualified personnel. Use only the specified power supply. Keep the unit away from flammable materials. Follow all warnings and instructions outlined in this manual to ensure safe and optimal operation.

Technical Specifications
The Sony STR-DH550 is a multi-channel AV receiver boasting impressive specifications. Audio Power Output varies depending on impedance, delivering substantial sound. It supports various HDMI versions, ensuring compatibility with modern devices and 4K content. The receiver handles diverse HDMI supported formats for optimal video and audio transmission.
Detailed specifications, including frequency response and signal-to-noise ratio, are available in the service manual. This receiver is designed for immersive home theater experiences, offering robust performance and connectivity options. Refer to the full documentation for a complete technical overview.
Audio Power Output
The Sony STR-DH550’s audio power output is a key specification for discerning audiophiles. Output varies based on impedance – typically measured at 6 ohms and 8 ohms. While exact wattage figures are detailed in the service manual, the receiver delivers substantial power for a dynamic listening experience.
This ensures clear and impactful sound across all channels, enhancing both music and movie soundtracks. The receiver is engineered to provide sufficient amplification for most standard speaker configurations, delivering immersive audio performance. Consult the full specifications for precise power levels.
HDMI Version & Supported Formats
The Sony STR-DH550 features HDMI connectivity, crucial for modern home theater setups. The receiver supports a specific HDMI version, detailed within the service manual, enabling compatibility with various devices. It handles essential video formats, including standard and high-definition content.
Notably, it supports 4K Ultra HD signals, enhancing visual fidelity. The receiver’s HDMI implementation facilitates Audio Return Channel (ARC) functionality, simplifying audio transmission. Supported audio formats include Dolby TrueHD and DTS-HD Master Audio, delivering immersive surround sound. Refer to the manual for a complete list.

Warranty Information
Sony provides a standard warranty for the STR-DH550 receiver, protecting against manufacturing defects. The warranty period, typically one year from the purchase date, covers parts and labor. Proof of purchase is essential for claiming warranty service.
The warranty doesn’t cover damage from misuse, accidents, or unauthorized modifications. To initiate a claim, contact Sony customer support or an authorized service center. Detailed warranty terms and conditions are available in the included documentation and on the Sony website. Extended warranties may also be available for purchase.